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Last updated: October 23, 2025
This Privacy Policy describes how IYShopping (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from iyshopping.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, security questions and other information used for account security purposes.
- Shopping information including the items you view, put in your cart, saved into your account like loyalty points, reviews, referrals or gift cards, or purchases.
- Loyalty points, product reviews, referrals, gift cards saved to your account.
- Customer support information including the information you choose to include in communications with us (for example, when sending a message through the Services).
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services (for example, our payment gateway or hosting provider).
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment to fulfill your orders and provide you with the products or services you have requested.
- Analytics and advertising partners who may use tracking technologies (pixels, web beacons, SDKs, cookies) when you visit our Site, open or click our emails, or interact with our advertising.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.
How We Use Your Personal Information
We use personal information for the following purposes:
- Providing Products and Services. To perform our contract with you — for example, to process payments, fulfill orders, send order confirmations and shipment updates, manage returns and exchanges, and manage your account.
- Marketing and Advertising. To send marketing, advertising and promotional communications (email, SMS, postal mail) and to tailor ads and content to your interests on and off our Site.
- Security and Fraud Prevention. To detect, investigate and prevent fraudulent or illegal activity and to protect our Sites, customers and services.
- Communications and Service Improvement. To provide customer support, respond to inquiries and improve our Services and user experience.
Cookies
Like many websites, we use Cookies on our Site. Cookies help power and improve our Site (for example, to remember your actions and preferences), run analytics and better understand user interaction with the Services. We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available.
How We Disclose Personal Information
We may disclose your personal information to third parties for contract fulfillment purposes, legitimate business purposes and other reasons described in this Privacy Policy, including:
- Vendors or other third parties who perform services on our behalf (e.g., payment processors, hosting providers, fulfillment and shipping partners, customer support providers, analytics providers).
- Business and marketing partners to provide services and advertise to you (they will use your information according to their own privacy policies).
- With your consent or at your direction (for example to enable shipment or to connect to social login/integration features).
- In connection with a corporate transaction (e.g., merger, sale of assets), to comply with legal obligations, to enforce our Terms of Service, or to protect the rights, property, or safety of our users or others.
Categories of Personal Information Disclosed
| Category | Typical Recipients |
|---|---|
| Identifiers (name, email, phone) | Vendors, payment processors, fulfillment partners, marketing partners |
| Commercial information (order history, shopping activity) | Fulfillment partners, analytics, marketing partners |
| Internet or similar network activity (Usage Data) | Analytics providers, advertising partners |
| Geolocation data (IP-based) | Vendors and service providers for fraud prevention and logistics |
We do not use or disclose sensitive personal information without your consent or for purposes of inferring characteristics about you.
Sales & Sharing
We have "sold" or "shared" (as those terms are defined in applicable law) personal information over the preceding 12 months for advertising and marketing purposes to business and marketing partners. Categories include identifiers, commercial information and Usage Data. If you wish to opt out of targeted advertising or the sale/sharing of data where such rights apply, please contact us using the details below or follow the opt-out mechanisms provided in our communications.
Third Party Websites and Links
Our Site may provide links to websites or platforms operated by third parties. If you follow links to sites not affiliated with us, review their privacy policies. We are not responsible for the privacy or security of such sites. Information you provide on third-party platforms may be viewable by other users of those platforms.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under applicable minimum ages. If you are a parent or guardian and believe a child has provided us with their personal information, please contact us to request deletion.
Security and Retention of Your Information
We use administrative, technical and physical safeguards designed to protect your personal information. However, no security measures are perfect or impenetrable, and we cannot guarantee absolute security. Transmissions to and from our Site may not be secure; avoid sending highly sensitive information over insecure channels.
How long we retain your personal information depends on factors such as whether we need it to maintain your account, to provide Services, comply with legal obligations, resolve disputes or enforce contracts. We delete or de-identify information when it is no longer needed for these purposes unless otherwise required by law.
Your Rights
Depending on where you live, you may have rights including (where applicable):
- Access / Know: Request access to personal information we hold about you.
- Delete: Request deletion of personal information we maintain about you.
- Correct: Request correction of inaccurate personal information.
- Portability: Receive a copy of your personal information and request transfer to a third party in certain situations.
- Restriction of Processing: Ask us to stop or restrict processing of your personal information.
- Withdraw Consent: Where processing is based on consent, withdraw that consent.
To exercise your rights, use the contact details below or the tools we provide on the Site (for example, account settings, privacy preference center). We may need to verify your identity before responding to requests, and we may decline requests where permitted by law. You may designate an authorized agent to make requests on your behalf; we will verify authorization before processing.
Complaints
If you have complaints about how we process your personal information, please contact us using the details below. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
International Users
We may transfer, store and process your personal information in countries other than the one in which you live. Where required by applicable law, we rely on recognized transfer mechanisms (such as Standard Contractual Clauses) or other lawful bases to transfer personal information across borders.
Contact
If you have questions about our privacy practices or this Privacy Policy, or wish to exercise any rights, please contact us:
- Email: info@iyshopping.com
- Contact form: iyshopping.com/contact
- Mailing address: IYShopping, Al Wasit Street, Samnan, Sharjah, United Arab Emirates
This Privacy Policy is provided for informational purposes only and does not constitute legal advice. Depending on your jurisdiction (for example, the EU, UK, UAE, or U.S. states like California), you may need additional or different language to comply with local laws (such as GDPR, UK GDPR, CCPA/CPRA, PDPL, etc.). If you would like, I can add jurisdiction-specific sections (e.g., a GDPR rights section, a CCPA/CPRA notice and opt-out mechanism, or UAE PDPL text) or replace the generic platform reference with Magento or Shopify and include precise cookie vendor links.
